Where to Buy

The book will be available in paperback and Kindle formats.

Single Copies

  • Paperback: Available March 9

  • Ebook: Amazon Kindle (preorder for March 9)

Quantity Discounts (25+)

  • Visit BookPal to order 25+ copies.

  • Discounts of 34% or more are available!

Human Service book cover

What People Are Saying

"Jeff Toister’s Human Service book is an insightful resource that gives real life examples for balancing emerging AI technology and being present with human connection. Read it, use it, incorporate one new skill to improve your business skills and most effectively your life skills."

Jeff Sack
Cloud Services Team Lead, American Alarm and Communications, Inc.

“As a customer service trainer, I found this book to be an outstanding and refreshing resource. The real-life stories are genuinely funny while driving home practical, memorable lessons that new reps can actually use on the job. It’s an engaging, down-to-earth read that makes customer service training both effective and enjoyable.”

Darlene Williams
Senior Customer Service Rep., Salem Area Mass Transit District

“Human Service is a refreshing and highly relatable read. There is no lecturing, just meaningful, real-life stories that clearly show how Human Services and AI services can shape outcomes differently depending on the situation and how impactful human understanding can be.”

Amy Ferrero
Customer Service Supervisor, Norix Group, Inc